#dalilou-chatbot,#dalilou-chatbot *{box-sizing:border-box}
#dalilou-chatbot{--dalilou-primary:#0b3768;--dalilou-accent:#22c7d6;--dalilou-blue:#1676dd;--dalilou-text:#172033;--dalilou-muted:#6b7280;position:fixed;bottom:22px;z-index:999999;font-family:Arial,Helvetica,sans-serif}
#dalilou-chatbot.dalilou-position-right{right:22px}
#dalilou-chatbot.dalilou-position-left{left:22px}

/* Proactive */
#dalilou-proactive{position:absolute;bottom:1px;width:350px;border-radius:22px;background:linear-gradient(135deg,var(--dalilou-primary) 0%,#125a9d 58%,var(--dalilou-accent) 100%);border:1px solid rgba(255,255,255,.24);box-shadow:0 20px 55px rgba(7,41,79,.38);opacity:0;visibility:hidden;transform:translateY(14px) scale(.96);transform-origin:bottom right;transition:opacity .3s ease,transform .3s ease,visibility .3s ease;overflow:visible}
.dalilou-position-right #dalilou-proactive{right:80px}
.dalilou-position-left #dalilou-proactive{left:80px;transform-origin:bottom left}
#dalilou-proactive::before{content:"";position:absolute;inset:-5px;z-index:-1;border-radius:26px;background:linear-gradient(135deg,rgba(34,199,214,.38),rgba(33,118,255,.10));filter:blur(14px)}
#dalilou-proactive::after{content:"";position:absolute;bottom:24px;width:15px;height:15px;background:var(--dalilou-accent);transform:rotate(45deg)}
.dalilou-position-right #dalilou-proactive::after{right:-7px}.dalilou-position-left #dalilou-proactive::after{left:-7px}
#dalilou-proactive.visible{opacity:1;visibility:visible;transform:translateY(0) scale(1);animation:dalilouProactivePulse 3s ease-in-out 1}
@keyframes dalilouProactivePulse{0%,100%{box-shadow:0 20px 55px rgba(7,41,79,.38)}40%{box-shadow:0 20px 65px rgba(34,199,214,.48)}}
#dalilou-proactive-content{width:100%;min-height:112px;padding:17px 44px 17px 15px;border:0;border-radius:22px;background:transparent;color:#fff;cursor:pointer;font-family:inherit;text-align:left;display:flex;align-items:center;gap:14px}
.dalilou-proactive-avatar{position:relative;flex:0 0 66px;width:66px;height:66px;padding:3px;border-radius:50%;background:linear-gradient(135deg,#fff,#50e6d5);box-shadow:0 8px 24px rgba(0,0,0,.20)}
.dalilou-proactive-avatar img,.dalilou-chat-icon img,.dalilou-chat-header-avatar img,.dalilou-message-avatar img,.dalilou-typing-avatar img{display:block;width:100%;height:100%;object-fit:cover;border-radius:50%}
.dalilou-proactive-online{position:absolute;right:2px;bottom:3px;width:14px;height:14px;border-radius:50%;background:#38e3ad;border:3px solid var(--dalilou-primary)}
.dalilou-proactive-text{display:flex;flex-direction:column;min-width:0}.dalilou-proactive-text strong{display:block;margin-bottom:5px;color:#fff;font-size:16px;font-weight:700}.dalilou-proactive-text span{display:block;color:rgba(255,255,255,.92);font-size:13px;line-height:1.46}.dalilou-proactive-text small{display:inline-flex;align-items:center;gap:6px;margin-top:8px;color:#77f4e8;font-size:12px;font-weight:700}.dalilou-proactive-text small b{font-size:15px}
#dalilou-proactive-close{position:absolute;top:8px;right:9px;z-index:10;width:27px;height:27px;padding:0;border:0;border-radius:50%;background:rgba(255,255,255,.16);color:#fff;cursor:pointer;font-size:18px;line-height:1;display:flex;align-items:center;justify-content:center;transition:background .2s ease,transform .2s ease}#dalilou-proactive-close:hover{background:rgba(255,255,255,.28);transform:rotate(5deg)}

/* Floating button */
#dalilou-chat-toggle{position:relative;width:70px;height:70px;padding:4px;border:0;border-radius:50%;background:linear-gradient(135deg,var(--dalilou-primary),var(--dalilou-accent));cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 14px 38px rgba(11,55,104,.38);transition:transform .22s ease,box-shadow .22s ease}
#dalilou-chat-toggle::before{content:"";position:absolute;inset:-5px;z-index:-1;border-radius:50%;background:rgba(34,199,214,.18);animation:dalilouAvatarPulse 2.8s infinite}@keyframes dalilouAvatarPulse{0%{transform:scale(.95);opacity:.75}70%{transform:scale(1.18);opacity:0}100%{transform:scale(.95);opacity:0}}
#dalilou-chat-toggle:hover{transform:translateY(-3px) scale(1.03);box-shadow:0 18px 45px rgba(11,55,104,.45)}
.dalilou-chat-icon{width:62px;height:62px;border-radius:50%;overflow:hidden;background:#fff;display:flex;align-items:center;justify-content:center}.dalilou-chat-online{position:absolute;right:1px;bottom:4px;width:16px;height:16px;border-radius:50%;background:#37e3ad;border:3px solid #fff}.dalilou-chat-close{display:none;color:#fff;font-size:40px;font-weight:300;line-height:1}#dalilou-chatbot.open .dalilou-chat-icon,#dalilou-chatbot.open .dalilou-chat-online{display:none}#dalilou-chatbot.open .dalilou-chat-close{display:block}

/* Window */
#dalilou-chat-window{position:absolute;bottom:88px;width:400px;height:610px;max-height:calc(100vh - 120px);background:#fff;border-radius:24px;overflow:hidden;display:none;flex-direction:column;border:1px solid rgba(11,55,104,.10);box-shadow:0 24px 70px rgba(0,0,0,.24)}.dalilou-position-right #dalilou-chat-window{right:0}.dalilou-position-left #dalilou-chat-window{left:0}#dalilou-chatbot.open #dalilou-chat-window{display:flex;animation:dalilouWindowOpen .24s ease}@keyframes dalilouWindowOpen{from{opacity:0;transform:translateY(15px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}
.dalilou-chat-header{min-height:92px;padding:15px 18px;background:linear-gradient(135deg,var(--dalilou-primary) 0%,#0d4c86 62%,var(--dalilou-accent) 100%);color:#fff;display:flex;align-items:center;gap:13px}.dalilou-chat-header-avatar{position:relative;width:58px;height:58px;flex:0 0 58px;padding:2px;border-radius:50%;background:linear-gradient(135deg,#fff,#52e3d6);box-shadow:0 5px 18px rgba(0,0,0,.18)}.dalilou-status-dot{position:absolute;right:1px;bottom:2px;width:14px;height:14px;border-radius:50%;background:#38e3ad;border:3px solid var(--dalilou-primary)}.dalilou-chat-header-text{flex:1;display:flex;flex-direction:column}.dalilou-chat-header strong{display:block;margin-bottom:4px;color:#fff;font-size:19px;font-weight:700;line-height:1.2}.dalilou-chat-header-text span{color:rgba(255,255,255,.82);font-size:12px}#dalilou-chat-minimize{width:38px;height:38px;padding:0;border:0;border-radius:50%;background:rgba(255,255,255,.11);color:#fff;cursor:pointer;font-size:29px;font-weight:300;display:flex;align-items:center;justify-content:center;transition:background .2s ease}#dalilou-chat-minimize:hover{background:rgba(255,255,255,.22)}

/* Messages */
#dalilou-chat-messages{flex:1;overflow-y:auto;padding:19px 15px;background:linear-gradient(180deg,#f7f9fc 0%,#f3f6fa 100%);scroll-behavior:smooth;scrollbar-width:thin}#dalilou-chat-messages::-webkit-scrollbar{width:6px}#dalilou-chat-messages::-webkit-scrollbar-thumb{background:#bdc5d1;border-radius:10px}.dalilou-message-row{display:flex;align-items:flex-end;gap:8px;margin-bottom:12px}.dalilou-message-row-bot{justify-content:flex-start}.dalilou-message-avatar{width:32px;height:32px;flex:0 0 32px;border-radius:50%;overflow:hidden;background:#fff;box-shadow:0 3px 10px rgba(0,0,0,.08)}.dalilou-message{max-width:82%;padding:12px 15px;margin-bottom:12px;border-radius:18px;font-size:14px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word;overflow-wrap:anywhere}.dalilou-message-row .dalilou-message{margin-bottom:0}.dalilou-bot{margin-right:auto;background:#fff;color:var(--dalilou-text);border-bottom-left-radius:6px;box-shadow:0 5px 16px rgba(0,0,0,.06)}.dalilou-user{margin-left:auto;background:linear-gradient(135deg,#1676dd,var(--dalilou-primary));color:#fff;border-bottom-right-radius:6px}

/* Quick actions */
.dalilou-quick-actions{display:flex;flex-direction:column;align-items:flex-start;gap:8px;margin:3px 0 18px 40px}.dalilou-quick-actions.used{display:none}.dalilou-quick-action{width:auto;min-width:240px;max-width:95%;padding:11px 13px;border:1px solid rgba(22,118,221,.22);border-radius:14px;background:#fff;color:var(--dalilou-primary);font-family:inherit;font-size:13px;font-weight:600;cursor:pointer;text-align:left;display:grid;grid-template-columns:24px 1fr auto;align-items:center;gap:7px;box-shadow:0 3px 11px rgba(22,118,221,.05);transition:transform .18s ease,border-color .18s ease,background .18s ease,box-shadow .18s ease}.dalilou-quick-action:hover{transform:translateY(-2px);background:linear-gradient(135deg,#f2f8ff,#f0fffd);border-color:rgba(34,199,214,.60);box-shadow:0 7px 18px rgba(22,118,221,.10)}.dalilou-action-icon{font-size:16px}.dalilou-action-arrow{color:var(--dalilou-accent);font-size:16px;font-weight:700}

/* Typing */
#dalilou-chat-typing{padding:5px 17px 12px;background:#f3f6fa;display:flex;align-items:center;gap:8px}#dalilou-chat-typing[hidden]{display:none!important}.dalilou-typing-avatar{width:30px;height:30px;flex:0 0 30px;border-radius:50%;overflow:hidden}.dalilou-typing-bubble{padding:9px 12px;border-radius:15px;background:#fff;box-shadow:0 3px 10px rgba(0,0,0,.05)}.dalilou-typing-bubble span{display:inline-block;width:6px;height:6px;margin-right:3px;border-radius:50%;background:#7890a8;animation:dalilouTyping 1.2s infinite}.dalilou-typing-bubble span:nth-child(2){animation-delay:.15s}.dalilou-typing-bubble span:nth-child(3){animation-delay:.3s}@keyframes dalilouTyping{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-4px);opacity:1}}

/* Form */
#dalilou-chat-form{padding:12px 13px 9px;background:#fff;border-top:1px solid #e5eaf0;display:flex;align-items:flex-end;gap:9px}#dalilou-chat-input{flex:1;min-height:46px;max-height:120px;padding:12px 14px;resize:none;border:1.5px solid #d4dce7;border-radius:15px;background:#fff;color:var(--dalilou-text);outline:none;font-family:inherit;font-size:14px;line-height:1.4;transition:border-color .2s ease,box-shadow .2s ease}#dalilou-chat-input::placeholder{color:#929baa}#dalilou-chat-input:focus{border-color:#1676dd;box-shadow:0 0 0 3px rgba(33,118,255,.08)}#dalilou-chat-send{width:48px;height:48px;flex:0 0 48px;padding:0;border:0;border-radius:14px;background:linear-gradient(135deg,var(--dalilou-primary),#1676dd);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:transform .2s ease,box-shadow .2s ease}#dalilou-chat-send:hover{transform:translateY(-1px);box-shadow:0 6px 16px rgba(22,118,221,.25)}#dalilou-chat-send svg{width:21px;height:21px}#dalilou-chat-send:disabled{opacity:.5;cursor:not-allowed;transform:none}.dalilou-chat-footer{padding:3px 15px 11px;background:#fff;color:var(--dalilou-muted);text-align:center;font-size:9.5px;line-height:1.4}.dalilou-footer-lock{margin-right:2px}

/* Restart */
#dalilou-chat-restart{padding:12px 14px;background:#fff;border-top:1px solid #e6eaf0;text-align:center}#dalilou-chat-restart button{border:0;border-radius:12px;padding:11px 17px;background:var(--dalilou-primary);color:#fff;font-size:14px;font-weight:600;cursor:pointer}

@media(max-width:520px){#dalilou-chatbot{bottom:13px}#dalilou-chatbot.dalilou-position-right{right:13px}#dalilou-chatbot.dalilou-position-left{left:13px}#dalilou-chat-toggle{width:66px;height:66px}.dalilou-chat-icon{width:58px;height:58px}#dalilou-proactive{position:fixed;left:12px!important;right:12px!important;bottom:88px;width:auto;max-width:390px;margin-left:auto;transform-origin:bottom right}#dalilou-proactive::after{right:26px!important;left:auto!important;bottom:-7px}#dalilou-proactive-content{min-height:100px;padding:14px 42px 14px 13px;gap:11px}.dalilou-proactive-avatar{width:58px;height:58px;flex:0 0 58px}.dalilou-proactive-text strong{font-size:15px}.dalilou-proactive-text span{font-size:12.5px}#dalilou-chat-window{position:fixed;left:8px!important;right:8px!important;bottom:83px;width:auto;height:min(660px,calc(var(--dalilou-visual-height,100dvh) - 95px));max-height:calc(var(--dalilou-visual-height,100dvh) - 95px);border-radius:21px}#dalilou-chatbot.dalilou-keyboard-open #dalilou-chat-window{top:calc(var(--dalilou-visual-top,0px) + 8px);bottom:auto;height:calc(var(--dalilou-visual-height,100dvh) - 16px);max-height:calc(var(--dalilou-visual-height,100dvh) - 16px)}.dalilou-chat-header{min-height:84px;padding:13px 15px}.dalilou-chat-header-avatar{width:52px;height:52px;flex:0 0 52px}.dalilou-chat-header strong{font-size:18px}#dalilou-chat-messages{padding:17px 13px}.dalilou-message{max-width:88%;font-size:14px}.dalilou-quick-actions{margin-left:39px}.dalilou-quick-action{min-width:0;width:calc(100% - 10px)}}
@media(max-width:360px){#dalilou-chat-window{left:5px!important;right:5px!important}#dalilou-proactive{left:8px!important;right:8px!important}.dalilou-proactive-avatar{width:52px;height:52px;flex:0 0 52px}.dalilou-message{max-width:92%}}